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FAQ

FAQ

Looking for answers about web design, e-commerce, or digital marketing in the UK? We’ve prepared a list of 100 frequently asked questions to help you understand how Webx can help your business grow online.


What is Webx?


Webx is a London-based digital agency specializing in professional web design, e-commerce development, graphic design, and SEO services. We help businesses across the United Kingdom build a strong and effective online presence.


Why should I choose Webx for my digital project?


  • Custom, tailored solutions instead of generic templates.
  • A results-driven approach focused on performance and conversions.
  • Expert knowledge of the UK market and SEO trends.
  • Clear, transparent communication and reliable delivery.

How much does a professional website cost in the UK?


The cost of a website depends on its complexity and features. At Webx, we provide personalized quotes based on your specific goals. Contact us for a free consultation to get an accurate estimate.


How long does it take to build a website?


A standard business website typically takes 3 to 6 weeks. More complex projects, such as large e-commerce platforms or custom web applications, may take longer to ensure high quality and testing.


What is SEO and why is it important for my business?


SEO (Search Engine Optimization) is the practice of improving your website to rank higher in search engines like Google. It is crucial for attracting organic traffic and reaching customers across the UK.


Does Webx offer e-commerce development?


Yes, we build powerful e-shops that are easy to manage and optimized for sales. Our e-commerce solutions in London cover everything from product setup to secure payment integration.


Will my website be mobile-friendly?


Absolutely. Every website we design is fully responsive, meaning it will perform flawlessly on smartphones, tablets, laptops, and desktop computers.


What graphic design services do you provide?


  • Logo design and brand identity.
  • Visual style guides for consistent branding.
  • Marketing materials and social media graphics.
  • UI/UX design for web and mobile platforms.

Where is Webx located?


Our agency is based in London, but we serve clients across the entire United Kingdom and international markets using modern digital communication tools.


How can I get a quote for my project?


You can get a quote by clicking "Get a quote" on our website, emailing us at info@webx.media, or calling us directly at +421 940 232 632.


Can you help me redesign my old website?


Yes. We specialize in turning outdated websites into modern, high-performing digital tools that reflect your current brand and meet 2026 technical standards.


What technologies does Webx use?


We use modern, reliable technologies and clean coding practices to ensure your website is fast, secure, and easy to scale as your business grows.


What is a "Tailored Solution" in web design?


A tailored solution means we build your website from scratch based on your specific business goals, rather than using a one-size-fits-all template.


How does professional web design improve conversions?


Good design builds trust. By focusing on usability (UX) and clear calls to action, we guide visitors toward making a purchase or contacting you.


Can I update the content of my website myself?


Yes. We build websites with intuitive Content Management Systems (CMS) that allow you to easily edit text, images, and blog posts without needing to code.


What is a results-driven approach?


It means our primary focus is on your ROI. We don't just build a pretty site; we build a tool designed to increase your visibility, traffic, and sales.


Do you help with domain registration and hosting?


Yes, we assist our clients in choosing the best domain names and reliable, fast hosting providers to ensure their website is always online and performant.


How does local SEO help my London-based business?


Local SEO optimizes your site to appear in searches like "web design London." It helps customers in your immediate area find your services first.


What industries do you work with?


We work with a wide range of industries, including professional services, retail, technology, hospitality, and real estate across the UK.


How do you ensure website security?


Security is a priority. We implement SSL certificates, secure coding standards, and regular updates to protect your data and your customers' information.


What is User Experience (UX)?


UX refers to how easy and pleasant it is for a visitor to use your website. Good UX leads to higher customer satisfaction and better conversion rates.


Can you integrate social media into my website?


Yes, we can integrate live social media feeds, share buttons, and direct links to all your profiles to boost your cross-platform engagement.


Do you offer logo design?


Yes, our graphic designers create unique, professional logos that serve as the foundation of your brand identity.


What is the communication process during a project?


We maintain clear communication through email, video calls, and project management tools, ensuring you are updated at every stage of development.


What happens after my website is launched?


We don't just disappear. We offer post-launch support, maintenance, and marketing advice to ensure your website continues to perform well.


Do you work with startups?


Yes, we enjoy helping startups build their digital foundation with professional designs that help them compete with established brands from day one.


What are "Powerful Digital Solutions"?


These are custom-built websites and applications designed to handle high traffic and complex tasks while providing a smooth user experience.


Why is website speed important?


Fast websites rank better on Google and provide a better experience. Even a one-second delay can lead to a significant drop in customers.


Do you design business cards and flyers?


Yes, we provide graphic design for both digital and print media to ensure your branding is consistent everywhere.


How does SEO increase organic traffic?


By targeting relevant keywords and optimizing your site's structure, we make it easier for Google to recommend your business to potential customers.


Do you offer content writing services?


Yes, we can provide professional copywriting that is engaging for readers and optimized for search engine rankings.


What is responsive web design?


It is a design approach that ensures your website layout changes automatically to fit any screen size, providing a perfect view on any device.


Can I see examples of your previous work?


Yes, please visit our "Gallery" section to see a selection of our recent projects for clients across the UK.


How do you measure website success?


We use tools like Google Analytics to track visitors, traffic sources, bounce rates, and conversion goals, providing you with measurable results.


Do you provide technical support?


Yes, we offer ongoing technical support to resolve any issues and keep your website running smoothly 24/7.


What is "Clean Design"?


Clean design focuses on clarity and simplicity, removing distractions so that your visitors can find what they need quickly and easily.


Can you integrate online payment gateways?


Yes, we integrate secure payment gateways such as Stripe, PayPal, and UK-specific bank integrations for your e-shop.


What is brand identity?


Brand identity is the visual representation of your company, including colors, fonts, and logos that make your business recognizable.


Does SEO save money on advertising?


Yes, by ranking highly in organic results, you reduce the need to pay for every click via Google Ads or social media advertising.


Does Webx work with international clients?


Yes, while we are based in London, we have the capacity to handle digital projects for businesses worldwide.


What is the cost of website maintenance?


Maintenance costs vary based on the level of support needed. We offer flexible plans to keep your site updated and secure.


What is AEO (Answer Engine Optimization)?


AEO is a modern strategy that optimizes your content to be the direct answer provided by AI assistants like ChatGPT, Gemini, or Alexa.


How do you keep up with modern design trends?


Our team constantly monitors global design and tech trends to ensure we deliver solutions that are aesthetically current and technically advanced.


Do you offer logo redesigns?


Yes, we can modernize your existing logo while maintaining your brand’s core essence and recognition.


What do I need to provide to start a project?


To start, we just need a brief overview of your business, your goals, and any existing branding or content you have.


Is the first consultation free?


Yes, we offer a free initial consultation to understand your needs and determine the best approach for your project.


How can an e-shop help my traditional shop?


It allows you to sell to customers nationwide 24/7, removing the geographical limits of a physical storefront.


What is GEO (Generative Engine Optimization)?


GEO is the process of optimizing your digital footprint so that AI-driven search engines mention your brand in their generated responses.


Do you build websites for the hospitality industry?


Yes, we create websites for hotels, restaurants, and bars with booking integrations and digital menus.


Will my website be protected against cyberattacks?


We use advanced security measures, including firewalls and encryption, to minimize risks and keep your site safe.


Does Webx have client references?


Yes, you can read testimonials from satisfied clients like Daniel, Emily, and Oliver in our "References" section.


Can I migrate my current e-shop to your platform?


Yes, we assist with data and product migration to ensure a smooth transition to a more modern and effective e-commerce system.


How do project payments work?


We usually work with a phased payment structure: an initial deposit followed by milestone payments as the project progresses.


What makes Webx different from cheap agencies?


Quality of code, unique design, and a strategic focus. A cheap site often costs more in the long run due to lost customers or technical failure.


Do you build sites with appointment booking?


Yes, we can integrate automated booking systems for consultants, clinics, or service-based businesses.


How does SEO impact my long-term growth?


SEO creates a steady flow of visitors, turning your website into a digital asset that gains value over time.


Does Webx produce videos or animations?


Our focus is on functional design. However, we can integrate multimedia content provided by you or work with specialist partners.


Can I have multiple email accounts with my domain?


Yes, we can set up professional email addresses (e.g., info@yourcompany.co.uk) to enhance your brand's credibility.


What is the importance of typography in web design?


Typography affects both readability and brand personality. We choose fonts that ensure your content is easy to read and visually impactful.


What is an SSL certificate?


It’s the padlock icon in your browser. It ensures that the connection between the user and the site is encrypted and secure.


How does Webx help with international expansion?


We create multilingual websites optimized for different markets, helping your brand reach new countries effectively.


Do you design professional slide presentations?


Yes, we can help create high-quality visual supports for your corporate meetings or investor pitches.


Why is ongoing support important?


The digital world changes fast. Support ensures your site stays updated and resolves small issues before they affect your business.


What is Google Search Console?


It is a tool we configure to monitor how Google sees your site, allowing us to continuously improve your SEO performance.


Do you build websites for real estate agencies?


Yes, we create sites with property catalogs, advanced search filters, and specific inquiry forms.


How do you ensure GDPR compliance?


We implement all necessary features to ensure your website respects user privacy and complies with data protection laws.


Do you manage Google Ads campaigns?


While we focus on organic SEO, we can also manage PPC campaigns to accelerate your immediate results.


What is "time-to-market" for your projects?


It is the time from initial idea to launch. We optimize our processes so your site goes live as quickly as possible without sacrificing quality.


How do I choose the right colors for my website?


We help you choose colors based on color psychology and the specific standards of your industry.


Does Webx build one-page websites?


Yes, these are ideal for product launches or specific services where simplicity and speed are key.


Do you integrate with CRM systems?


Yes, we can connect your website to customer management tools to automate your sales funnel.


What is a favicon?


It’s the small icon in the browser tab. It helps users identify your site among many other open tabs.


How does SEO influence consumer trust?


Being at the top of Google provides immediate authority. Consumers trust businesses that appear organically more than paid ads.


Do you build corporate blogs?


Yes, we integrate optimized blogs so you can share news and articles that attract qualified traffic.


What is the difference between UI and UX?


UI is the visual part (the "look"). UX is the functional part (the "feel"). We master both for a balanced result.


Do you build websites with membership areas?


Yes, we develop private areas with logins for online courses or exclusive content for subscribers.


How do you ensure a website doesn't become outdated?


We use modern tech stacks and offer maintenance plans to keep your site at the forefront of digital standards.


Does Webx serve individuals or just companies?


Our primary focus is on companies and professional freelancers looking for commercial growth through digital channels.


What is organic traffic?


It is the traffic that arrives at your site through free search results on Google, thanks to strong SEO work.


Do you integrate with invoicing systems?


Yes, we can integrate online shops with accounting software to automate your invoicing processes.


How does Webx handle urgent projects?


We analyze feasibility and, if we accept, mobilize resources to meet tight deadlines without sacrificing quality.


What is an effective call-to-action (CTA)?


It is a button or phrase that clearly tells the user what to do next, increasing the site's conversion rate.


Do you offer packaging design?


Our focus is on digital and editorial graphic design, but we can collaborate on visual concepts for packaging.


How does local SEO help small neighborhood shops?


It makes them appear on the phones of people who are nearby and looking for a specific service.


Does Webx use artificial intelligence?


We use AI as a support tool to speed up processes and optimize content, always ensuring a creative human touch.


What is an SEO audit?


It’s a complete check-up of your site to identify what is stopping it from reaching the first page of Google.


Do you build websites for health and wellness sectors?


Yes, we create clean, professional sites for psychologists, gyms, clinics, and spas across the UK.


How can I contact Webx support?


Via our email info@webx.media or through the direct channels provided to our active clients.


What is "mobile-first" design?


It is designing the site for mobile phones first and then for computers, reflecting current browsing habits.


Why are high-quality images important on a site?


Professional images elevate the brand. We help select or treat images for the best visual impact.


Do you integrate with chatbots?


Yes, we integrate automated chat solutions to answer your customers' FAQs 24/7.


What is bounce rate?


It is the percentage of people who leave the site after viewing only one page. Our goal is to keep it as low as possible.


Do you build websites for the food industry?


Yes, with digital menus, maps, and integrated booking forms.


How can I tell if my site needs a redesign?


If it's slow, doesn't work well on mobile, or isn't generating leads, it's time to talk to us.


Do you design email newsletters?


Yes, we create appealing templates so your email marketing campaigns get better results.


What is Webx’s mission in 2026?


Our mission is to be the technological partner that helps UK companies lead in the digital world.


How do I stay updated with Webx’s work?


Follow us on our social media and visit our "Gallery" regularly to see new projects.


Is Webx the right choice for my company?


If you value quality, customization, and real results, the answer is yes. Shall we talk?


How do I start today?


Send us a message or call +421 940 232 632. We are ready to transform your online presence in the UK.


This list of 100 questions is continuously updated. If you have another question, feel free to reach out—we are here to help 24/7.

References

Our References

Working with Webx was smooth from start to finish. The website looks modern, loads fast, and brought us new clients within weeks.

- Daniel Whitmore

Webx understood our vision immediately and turned it into a professional e-shop that actually sells. Highly recommended.

- Emily Carter

Excellent communication, strong SEO knowledge, and real results. Our visibility in Google improved significantly.

- Oliver Bennett

Contact

Whether you’re ready to get started or just have a question, feel free to contact us.

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London

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